Privacy Policy

Introduction

Helios Innovations AB ("we," "our," or "us") operates the website at heliosinnovations.se. This Privacy Policy explains how we handle information when you use our website.

The website is developed and maintained by Lead Magnet Oy on behalf of Helios Innovations AB.

Hosting & Infrastructure

This website is hosted on servers located in Finland, operated by Hetzner Online GmbH, a European hosting provider. All data processed through this website remains within the European Union.

Information We Collect

Analytics

We use a privacy-focused analytics service, hosted and operated by Lead Magnet Oy on servers in Finland, to understand how visitors use our website. The analytics solution:

• Does not use cookies
• Does not collect personally identifiable information
• Collects only aggregated, anonymized usage statistics (such as page views and general traffic patterns)
• Does not track individual users across sessions or websites
• Does not require consent banners or explicit user consent
• Is fully compliant with GDPR and other EU privacy regulations

The analytics service is hosted on servers in Finland operated by Lead Magnet Oy. No analytics data is shared with or sent to any other third parties.

Contact Form

When you submit a message through our contact form, we collect the following information:

• Name (required) — to address you in communications
• Email address (required) — to respond to your inquiry
• Company (optional) — to understand your business context
• Phone number (optional) — to contact you if needed
• Subject — to route your inquiry appropriately
• Message (required) — the content of your inquiry

How We Use This Information

• To verify your email address is valid and able to receive emails
• To respond to your inquiry
• To connect you with the appropriate team member at Helios Innovations

Data Retention

Contact form submissions are stored securely and retained for up to 24 months for the purpose of processing your inquiry and for business records, unless you request deletion earlier.

Information We Do Not Collect

Outside of contact form submissions, we do not collect, store, or process:

• Cookies or tracking identifiers
• Location data
• Device identifiers or fingerprints
• Payment information
• User accounts or login credentials

Third-Party Services

Lead Magnet Oy

Website development, hosting, and analytics provider. Lead Magnet Oy develops and maintains this website, hosts it on servers in Finland (Hetzner), and operates our privacy-focused, cookieless analytics service on the same infrastructure.

Lead Magnet Privacy Policy

As part of their service, Lead Magnet Oy uses the following sub-processors:

• Hetzner Online GmbH — server infrastructure provider. All website and analytics data is stored on Hetzner servers located in Finland. Privacy Policy
• Ploi — server management platform used to provision and maintain the hosting infrastructure. Privacy Policy
• Verifalia — email verification service used to validate email addresses submitted through the contact form. Only the email address is sent for verification. Operated by Cobisi Research (Italy), data processed within the EU. Privacy Policy
• Zeptomail — transactional email service used to send email communications related to contact form submissions. Operated by Zoho Corporation, data processed on EU servers. Privacy Policy

Data Sharing

We do not share, sell, rent, or trade any user information with third parties, except as described in the Third-Party Services section above. Contact form data is shared only with Helios Innovations AB staff for the purpose of responding to your inquiry.

Data Security

We implement appropriate technical and organisational measures to protect the data processed through our website. All data transmission is encrypted via TLS/SSL. Server infrastructure is located within the European Union (Finland).

Children's Privacy

Our website is not directed at children under 16 years of age, and we do not knowingly collect information from children.

Your Rights

Under the General Data Protection Regulation (GDPR), if you have submitted a contact form, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Request restriction of processing
• Data portability
• Withdraw consent for processing

To exercise these rights, send an email to info@heliosinnovations.se with the subject "Data Request" and include the email address you used when submitting your contact form.

Data Deletion

To request deletion of your personal data:

1. Send an email to info@heliosinnovations.se with the subject "Data Deletion Request"
2. Include the email address you used when submitting your contact form
3. We will process your request within 30 days

Upon request, we will delete the following data associated with your submission: name, email address, company, phone number, subject, and message content.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Helios Innovations AB
Karlsrovagen 74
302 41 Halmstad, Sweden
info@heliosinnovations.se

Website developed and maintained by:
Lead Magnet Oy
dev@leadmagnet.fi · leadmagnet.fi